A simple warranty for a simple philosophy
Any account purchased on our site will carry a full, 100%, warranty for 1 year*.
If, at any time during this warranty period your account becomes unplayable, please contact us. Within 72 hours we will have your account back in working order or issue a credit for your full purchase amount.
Accounts must be left on the email created at the time of purchase. This allows easy verification of correspondence from game publishers and allows us to quickly address any issues that might arise. Changing the email address on an account will void any warranty we offer. The account email is monitored for suspicious activity and as such is not for personal correspondence.
If account purchase is a Battle.net account- Mobile or physical authenticator must be added to the account within 2 weeks of purchase. Please make note of the serial number of the authenticator so it can be easily removed in case of lost/damaged authenticator device.
We cover all World of Warcraft accounts / Battle.net Accounts created via our Account security package against recall for the life of your ownership.
Purchasing Methodology - How we are able to offer the best warranty on game accounts.
All accounts sold by the GameSupply® undergo a vigorous screening process consisting of:
- Age/ID Verification - All sellers must be 18 and submit valid government issued photo ID which we verify with DMV/BMV to be valid.
- Recorded telephone verification of sale terms and in-depth personal information to verify we are making the purchase from the same person listed as the owner of the game account.
- A combination of social media & IP verification.
Any seller that does recall an account sold directly to the GameSupply® will be prosecuted for theft/fraud using the information gathered above.
Most "recall" situations arise simply because the seller does not feel that there is any crime being committed due to the game publishers not recognizing the sale of virtual property. The game publishers terms of service, however, do not have any relevance when dealing with real-world fraud. Almost every seller who initiates a "recall" attempt with the game publisher quickly returns the account once confronted with real world consequences for these actions.
For every attempted recall that is not immediately returned a police report will be filed and forwarded to both the game publisher for account closure and to recover funds distributed to the seller. There is no benefit to recalling an account and this has limited recall attempts to under 1% of all accounts sold over the last 3 years.
* This does not cover in game abuses, third party, account sharing, economy exploitation, or other actions taken by Blizzard as a direct result of actions in the game. This guarantee is not transferable to third parties and any attempts to sell or trade account will void this guarantee.
Updated 3/12/2017. For purchases made prior to 3/12/2017 please refer to Warranty Prior to 3/12/2017